On the first day of June, the maximum temperature in Beijing also soared to 36°C. Air-conditioning not only began its peak sales season for one year, but its after-sales installation also entered the most intense period of the year. On the same day, the “2018 Annual Air Conditioning Installation Safety Inspection & Air Conditioning Installation Safety Miles Activity†themed “Safety for Life First†was held in Beijing.
From the understanding of the meeting, China's air-conditioning industry has developed rapidly, and the air-conditioning market is also growing. Starting from the initial stage of reform and opening up, from scratch, from small to large, by the end of 2017 the domestic market has sold more than 50 million units, almost half of the global market sales. Although attached to the expansion of the air-conditioning market, after-sales installations have also formed a huge industry. However, according to the information obtained from the meeting, the safety of the installation operations is worrying and deserves to be a cause for concern among government agencies and the industry.
The quality of employees is uneven
The air-conditioning industry has a great deal of particularity in the field of household appliances, that is, there is a clear season for market sales. More than 60% of the annual sales volume is concentrated in 5 months, 6 months, and 7 months. The remaining 40% of the sales volume must be completed in nearly 8-9 months. It can be seen that the busy season of the air conditioning market is extremely clear.
Therefore, a large part of the installers relied on the air-conditioning market became seasonal workers, and only a small portion of the installers who stayed in the off-season would be considered full-time. Most of them are called during the peak season, and go on the go in the off-season. They are dubbed “urban farmers†in the industry. With such unstable employment conditions, how can they guarantee their professional quality?
According to reports, the lack of installers during the peak season led some old installers to earn quick money from their seven aunts, eight sisters, sister-in-law, and cousins. As a result, from the perspective of personnel structure, many temporary workers in peak season are trained after a short period of time. Even some people did not even go through the training, but they had to install a fake job permit to install orders. The professional quality of such installers is generally not high?
According to insiders, this situation is not only now, but it has already taken shape when starting from the domestic air-conditioning market. Although each brand has set up its own professional installation team, it still has to hire a large number of temporary installers to meet the harsh conditions promised by the sales staff.
People who are not waiting for the peak season, users are anxious to do so, and the market conditions are not good enough for quality. The uneven quality of personnel has long been a long-standing problem in the industry. However, in the context of the obvious speciality of the season, the problem has so far been fundamentally difficult to achieve a true solution.
Industry risk is extremely prominent
Air-conditioning installation is a risky job. This year's air-conditioning installation safety has been included in the scope of special operations of the State Administration of Work Safety for high-hanging operations. In other words, the government has attached great importance to the safety of air-conditioning installations and incorporated them into the scope of special operations for management and regulation. In fact, the safety risk of air-conditioning installation has been noticed by the relevant departments such as the association.
According to Sun Xiaoju, director of the insurance committee of the China Household Appliance Service and Maintenance Association, the installation and maintenance companies are mostly small businesses. In the event of a security incident, many employers run for financial compensation, even if they do not There is also no ability to run the road to fully assume the victim’s liability.
According to the survey conducted by the association, the most frequent accidents among installers during the day are around 2 pm. On the one hand, it is the work from morning to noon. Some of them have already installed no less than 3-5 sets. The exhaustion caused by the two major jobs begins to show; on the other hand, 2 o'clock in the afternoon is the time when the human body is easily trapped, and the physiological exhaustion factor is also Boosting security incidents is extremely prone to happen.
At the meeting, an analysis was made of the distribution of major accident types during 2013-2017. Falling accidents accounted for 73% of the total accidents and were the largest piece of installation accidents. The highest proportion of accidents in falling buildings was not high-rises, but the relatively low-floor accident rate below the 4th floor was the highest, reaching 38%, which was 35.7% higher than the 28% in the 4th to 11th floors. This is shocking. This is because the installer is working at a high level above the 5th floor. He pays more attention to safety and knows the danger of falling. On the relatively lower floors below the 4th floor, there is no such sense of fear. Therefore, below the 4th floor, it was a multi-fault floor of an accident. It seems that enhancing safety awareness and starting with oneself will avoid many things that can not be repented.
Lack of standardized insurance awareness by manufacturers
Everyone knows that air-conditioning installation is a dangerous job, but whether it is managers, practitioners, or installers in this industry, there is a problem of indifferent safety awareness. However, many manufacturers, especially small and medium-sized installation service companies, have great misunderstandings in purchasing safety insurance. The association divides it into three types:
First, buy it wrong. Many service providers are still insured group accident insurance. This kind of group accident insurance, the installation work personnel actually has a personal safety accident during the installation process, and it cannot protect its own rights and interests. That is to say, the insurance company is not covered by the insurance coverage. If the installation workers encounter such a situation, it is dumb to eat Coptis that can not be exported.
Second, buy enough. According to the relevant standards of the country in 2017, the employer’s minimum liability for work-related accidents has reached about 750,000 yuan. The industry has a large number of insurance policies with less than 500,000 insured sums. The purpose is very simple. The first is to save insurance costs, and the other is to be lucky. In fact, such a policy can not play a full protection role.
Third, can't buy it. Temporary employment during the peak season has always been a difficult point for risk protection. Because of the urgency of employing workers, they are unable to perform the various procedures for participating in the insurance and have already taken up posts. However, once a security incident occurs, even a few pockets of compensation do not exist.
The Association’s insurance professional committee is actively cooperating with insurance companies to provide installers and employers with quality and cost-effective insurance products. In general, insurance is a powerful guarantee for the rights and interests of air-conditioning installation and maintenance personnel.
The safety issue of air-conditioning installation is a matter of life and death. However, from the current state of the industry, such major events have not been highly valued by manufacturers and practitioners. The China Household Appliance Service and Maintenance Association implemented the spirit of the instructions of the State Council safety committee and specially organized safety inspections of air-conditioning installations. It shows that from the beginning of management, the installation of air-conditioners has been taken care of. This is a life-giving good for the industry, especially those engaged in the installation of first-line practitioners, hoping that it can be truly put into place!
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